Vonage Holdings Corp (NYSE:VG), which happens to be a high end provider of cloud communications for business has formed an alliance with Zoho in a bid to integrate Nexmom, a Vonage’s API platform into the Zoho CRM base.
The integration couldn’t have come at a better time! It pulls in time to help the various related businesses streamline their business operations with a special focus ion the way in which they engage with clients, customers and prospects. That comes to pass through enabling the seamless SMS messaging and the seamless voice for contextual customer connections.
The Nexmo Extension for Zoho is a great relief for users since it will go along way towards helping them establish connections with prospects and customers without necessarily having to leave the CRM platform interface. For the numerous businesses taking advantage of the Zoho CRM in the streamlining of their management, it has become much easier to do business.
They have been able to manage clients as well as the wide array of the client interactions as well as the contextual and seamless communications. That is thanks to Nexmo API Extension which simplifies things in a great way.
Any business that has had the privilege to use this kind of business integration can attest to the fact that the technological advancement goes along way towards helping them reach their numerous contact wherever they are through the SMS or voice.
The richer customer connections are important for any business to progress considering that deepened relationships keep customers glued to a business. Such customers develop more meaningful engagements with the company as well as cooperate with it in a great way.
It doesn’t really matter even if it’s about a doctor with a busy schedule. This seems the way to go since it gets easier to send out billing or appointment reminders through SMS to all the patients. It is a great thing to be able to make bulk voice calls to major prospects. The new integration goes a long way towards enriching as well as improving the user experience for boosted customer connections.
